HR GENERALIST – LAGOS
Join AHM in Lagos as an HR Generalist to support teams, shape the employee experience, and grow your impact across recruitment, development, and people operations.
Ready to support people and business operations in a dynamic hospitality environment?
AHM is looking for an HR Generalist to support the employee lifecycle and day-to-day human resources activities in Lagos. This role works closely with employees, managers, and the wider HR team to deliver efficient, people-focused support and help ensure consistent HR processes.
The successful candidate will bring strong organizational and communication skills, a practical approach to problem-solving, and an interest in contributing to a positive workplace experience.
Key Responsibilities
Support recruitment activities, including posting vacancies, coordinating interviews, communicating with candidates, and assisting with onboarding.
Coordinate employee onboarding and offboarding processes, ensuring that relevant documentation and records are completed and maintained.
Respond to employee and manager questions about HR processes, policies, and routine employment matters, escalating complex issues when appropriate.
Maintain accurate and up-to-date employee records and HR information, while handling sensitive data with discretion.
Support the administration of contracts, employee changes, leave records, attendance information, and other HR documentation.
Assist with payroll preparation by collecting, checking, and providing relevant employee information to the appropriate teams.
Coordinate training activities and maintain records of employee development and participation.
Support the implementation and communication of HR policies, procedures, and people initiatives.
Assist with employee engagement activities and contribute to a positive and inclusive workplace culture.
Prepare HR reports and support the monitoring of workforce information and key HR processes.
Work collaboratively with managers and colleagues across departments to support operational and people-related needs.
Profile & Requirements
Previous experience in a human resources, personnel administration, or HR support role.
Good knowledge of Portuguese employment practices and HR administration.
Knowledge of core HR processes, including recruitment, onboarding, employee records, and HR administration.
Strong organizational skills and attention to detail, with the ability to manage competing priorities.
Excellent communication and interpersonal skills, with a professional and approachable manner.
Ability to handle confidential information responsibly and exercise sound judgment.
Proactive, service-oriented approach and willingness to work collaboratively with employees and managers.
Good working knowledge of Microsoft Office applications; experience with HR information systems is an advantage.
Fluency in Portuguese and English is preferred.
Availability to work in Lagos.
Nice to Have
Experience in the hospitality, hotel, or restaurant industry.
Experience supporting HR activities across multiple departments or business units.
We Offer
The opportunity to contribute to HR operations within a growing hospitality group.
A varied role supporting employees and managers across the employee lifecycle.
Opportunities to develop HR knowledge and professional skills.
A collaborative working environment and the chance to make a meaningful contribution to the employee experience.
- Department
- Human Resources
About Ace Hospitality Management (Corporate)
Ace Hospitality Management (AHM) is a dynamic player in the hotel management arena with roots in Portugal! Since our inception in 2019, we’ve been dedicated to delivering top-notch management and consulting services across a spectrum of essential areas sales, marketing and purchasing.
With a portfolio that boasts a range of hotels from luxurious 5-star gems to charming 3-star accommodations, we’re proud to showcase a diverse array of establishments spread across the picturesque landscapes of our country. Our partnerships with industry giants like Marriott, Hilton, IHG, Historic Hotels Worldwide, Wyndham Hotels, and Hard Rock Hotels further elevate our offerings.
At AHM, we don't just manage hotels, we create exceptional experiences that resonate with guests and owners alike!