Health & Safety Manager
Join AHM as Health & Safety Manager to lead safety across multi-property operations, elevate programs, train teams, and drive a culture of wellbeing and compliance.
We’re looking for a Health & Safety Manager to join the Operations team at AHM - ACE Hospitality Management.
This role focuses on developing, implementing, and maintaining health, safety, and risk management programs across our hospitality properties. You’ll partner with property leadership, HR, and operations teams to ensure a safe, compliant, and proactive workplace. The role is ideal for an experienced health and safety professional who combines regulatory knowledge with practical, hands-on risk controls and training delivery.
Key Responsibilities:
Lead the development, implementation, and continuous improvement of the company health and safety management system, policies, and procedures to ensure compliance with applicable laws and industry best practices;
Conduct regular site inspections, risk assessments, and incident investigations; identify root causes and implement corrective and preventive actions;
Develop, coordinate, and deliver health and safety training programs for employees and management—including onboarding, role-specific, and refresher training—to promote a strong safety culture;
Manage incident reporting and recordkeeping, maintain accurate logs, prepare regulatory reports, and track trends to inform improvement initiatives;
Collaborate with HR and operations on return-to-work, accommodation, and workers’ compensation processes;
Provide guidance on emergency preparedness, business continuity planning, and crisis response, including drills and tabletop exercises;
Oversee contractor and vendor safety management, ensuring contractors meet site-specific requirements and hold appropriate certifications and insurances;
Monitor and report key safety performance indicators to leadership, and lead campaigns to drive engagement and reduce incidents;
Stay current with regulatory changes, industry trends, and best practices and advise leadership on required changes to policies or operations.
Requirements:
Bachelor’s degree in Occupational Health & Safety, Environmental Science, Engineering, or related field; relevant certification preferred;
3–5+ years of progressive health and safety experience, preferably within hospitality, facilities management, or multi-site operations;
Proven experience conducting risk assessments, incident investigations, and implementing corrective actions;
Strong knowledge of local and federal health and safety, and HACCP regulations and compliance requirements;
Excellent communication and training skills with the ability to engage frontline staff and leadership;
Demonstrated ability to manage multiple sites and priorities, with strong organizational and problem-solving skills;
Proficiency with safety management systems, incident reporting tools, and MS Office; experience with audit processes is an advantage;
High level of integrity, attention to detail, and a collaborative, solutions-focused mindset.
What We Offer:
A strategic health and safety leadership role within a growing hospitality group with multi-property exposure;
Opportunity to shape safety programs, influence culture, and make a measurable impact on employee and guest wellbeing;
Collaborative environment with cross-functional partnership and professional development opportunities;
Competitive salary and benefits package aligned with experience;
Support for relevant certifications and ongoing training.
- Department
- Human Resources
- Locations
- Lisboa, Portugal
About Ace Hospitality Management (Corporate)
Ace Hospitality Management (AHM) is a dynamic player in the hotel management arena with roots in Portugal! Since our inception in 2019, we’ve been dedicated to delivering top-notch management and consulting services across a spectrum of essential areas sales, marketing and purchasing.
With a portfolio that boasts a range of hotels from luxurious 5-star gems to charming 3-star accommodations, we’re proud to showcase a diverse array of establishments spread across the picturesque landscapes of our country. Our partnerships with industry giants like Marriott, Hilton, IHG, Historic Hotels Worldwide, Wyndham Hotels, and Hard Rock Hotels further elevate our offerings.
At AHM, we don't just manage hotels, we create exceptional experiences that resonate with guests and owners alike!